Frequently Asked Questions
Here are some of the most common questions we get about pricing, service options, drying time, pet treatment, repairs, and what to expect.
Common Questions
Simple answers to help you know what to expect before you book.
How long does carpet take to dry?
Dry times can vary, but most carpet dries within several hours depending on airflow, humidity, and the condition of the carpet.
What is the difference between Deep Clean and Elite?
Both packages include professional carpet cleaning. Elite adds deodorizer, extra spot treatment attention, and a 30-day workmanship guarantee.
Do you clean upholstery?
Yes. We clean sofas, loveseats, chairs, sectionals, and more with clear, straightforward pricing.
Do you clean area rugs?
Yes. We offer area rug cleaning based on square footage. Heavy soil, pet treatment, and pickup options are priced separately.
Do you clean tile and grout?
Yes. We offer tile and grout cleaning, and grout sealant can be added for extra protection.
Do you offer carpet repairs?
Yes. We offer repair work such as stretching, patching, pad replacement, wrinkle correction, and select urine-damage repair.
Pricing & Service Questions
Do you charge a travel fee?
Yes. A small $10 travel charge applies to all jobs.
Do you offer stain guard?
Yes. Stain guard can be added to cleaned rooms for $25 per room, and whole-house application savings may be available.
What if I have pet accidents or odor concerns?
We offer pet treatment add-on options for affected areas or full rooms. Pricing depends on the size of the affected area and service minimums may apply.
Do you move furniture?
Let us know what furniture is involved when requesting your quote so we can guide you on what to expect for your specific job.
How do I get a quote?
You can call us or fill out the quote request form on our Contact page. Photos and room details help us quote faster.
Do you sell my information?
No. We never sell your information. Ever.
We’re happy to help you choose the right service for your home.
Reach out for help with carpet cleaning, upholstery, area rugs, tile and grout, stain guard, or carpet repairs.